Shipping & Returns

This is a draft policy provided as a starting point. Please review and update it — especially the timeframes, rates, and destinations — to accurately reflect your business practices before relying on it.

Last updated: August 2026

Shipping

Processing Time

Orders are typically processed within 2-5 business days. Some pieces are made to order and may require additional production time; this will be noted on the product page where applicable.

Shipping Times & Rates

Delivery times vary depending on your location and the carrier used. Shipping rates are calculated and displayed at checkout based on your order and delivery address. You will receive a shipping confirmation email with tracking information as soon as your order is on its way.

International Shipping

We are working on expanding our shipping destinations. Please contact us at info@sardeshome.com to check availability for your country before ordering.

Returns & Exchanges

Returns

We want you to love your Sardes Home piece. If something isn't right, you may request a return within 14 days of delivery. To be eligible, items must be unused, in their original condition, and in the original packaging. To start a return, contact us at info@sardeshome.com with your order number and the reason for the return.

Damaged or Defective Items

If your order arrives damaged or defective, please contact us at info@sardeshome.com within 48 hours of delivery with photos of the item and packaging, and we will arrange a replacement or refund.

Custom and Made-to-Order Items

Because many of our pieces are made to order, custom-sized or custom-designed items may not be eligible for return unless they arrive damaged or defective. This will be noted on the relevant product page.

Contact Us

If you have any questions about shipping, returns, or exchanges, please contact us at info@sardeshome.com.